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Ortaca Vocational School Programme of Tourism and Travel Services

Qualification Awarded

Students of Tourism and Travel Services Program gain associate degree upon successfully completing the courses; having a grade-point average of 2.00 and above, and completing the compulsory practical training.

Specific Admission Requirements

It is imperative that the students who will be admitted to the program are required to enter the country-wide examination regarding student admission in higher education. This exam is held once a year and organized by ÖSYM (Measuring, Selection and Placement Center). In this exam, student must earn enough points to be placed in the program from the relevant point type.

Qualification Requirements

To be able to gain associate degree in their field, students are required to successfully complete all the elective and compulsory courses (120 ECTS in total), and their general grade-point average is required to be minimum 2.00 over 4.00-point system.

Recognition of Prior Learning

The students who enrolled in higher education institutions have the right to demand the recognition of their previously completed studies in different universities. In order for newly enrolled students to have their previous studies recognized, they are required to apply to the relevant department with the transcript and course content from previous studies.

History

Our school, having been founded by the decision of Higher Education Council, dated 25.01.1994, started education with 38 students in Tourism and Hotel Management and Greenhouse Cultivation programs in an apartment building by having the great supports of the institutions and the philanthropists in Ortaca county, in 1994-1995 academic year. In 1999, Tourism and Travel Services daytime education program began to accept students. In the year 2000, same program’s evening education started to accept students. Since the 2012-2013 academic year, Tourist Guidance daytime education program started to accept students.

Profile of the Programme

Tourism and Travel Services Program of Ortaca Vocational School, that is established in a location that is neighboring important tourism centers such as Fethiye, Marmaris, Sarıgerme, and Dalyan, aims to train qualified intermediate staff that has professional knowledge and skills required by tourism sector. Program students take educations in social fields such as communication, ethics, marketing besides the courses that will increase their professional knowledge and skills. In order for the students, that take theoretical education in general terms in the extent of curriculum, to have practical skills, there is compulsory professional internship. In addition, our instructors provide guidance in the stepping of our students in the sector. Thanks to our school’s close relationships with the sector representatives, it is ensured that our students are introduced to the sector representatives.

Program Outcomes

1- Students acquire and use theoretical and practical knowledge by prioritizing the scientific approach supported by the textbooks including up-to-date information, application tools and other resources in the field of travel management.
2- Students use the theoretical and practical knowledge in the field of travel management.
3- Students interpret and evaluate the phenomena and events by using skills and knowledge gained in the field of travel management; they identify and analyze problems and to bring solution suggestions to them.
4- Students evaluate the knowledge and skills gained in the field of travel management, with a critical approach.
5- Students have the ability to examine and conceptualize the phenomena and events related to the field of travel management with scientific methods and techniques.
6- Students take responsibility, as an individual or a team member, to bring solutions to the complex and unforeseen problems encountered in the applications related to the field of travel management.
7- Students gain the awareness about life-time learning, and improve their professional knowledge and skills.
8- Students inform relevant persons and institutions about the topics related to the field of travel management, and they express their thoughts and solution suggestions regarding the problems in written and oral form.
9- Students acquire knowledge about human health and environmental awareness issues related to the field of travel management and use this accumulation of knowledge for the benefit of society.
10- Students become sensitive to universal and social values. They become individuals who look after the interests of their country, search, produce and have sense of responsibility in ethic and professional matters.
11- Students follow the knowledge in the field by using at least one foreign language at the level of European Language Portfolio B1 and to communicate with the colleagues.
12- Students use information and communication technologies together with computer software at Advanced Level of European Computer Driving Licence.
13- Students know and apply legal regulations and professional standards related to travel management and the field of tourism.
14- Students gain detailed knowledge about geography of world and Turkey.
15- Students acquire knowledge about basic concepts, theories, principles, and facts in the fields of business, economics, marketing, and human resources.
16- Students acquire knowledge about basic concepts, theories, principles, and facts in the fields of communication, customer relations, customer complaints, persuasion methods.
17- Students acquire in-depth knowledge in the fields of reservation, ticket sales, congress and exhibition organizations, tour programming, calculation of tour costs, tourist reception services and gain skills to apply these knowledges.

Exam Regulations & Assesment & Grading

Students have to participate in activities that are available in measurements and evaluation systems, such as applications, projects, workshops, and homework. Attendance is compulsory to minimum 70% of theoretical courses and 80% of the applied courses and laboratory studies. Students who do not fulfill the attendance obligation, are not entitled to take the final exams. In theoretical courses, students have to repeat the relevant course until they fulfill the attendance obligation. Exams are generally held in written form. However, lecturer may decide to hold an oral exam, as well. The exams of a course are held by the instructor who gives that course. For each course two exams are scheduled, at least one mid-term and one final exam. Each exam’s contribution levels to the success grade are defined by the lecturer who gives that course.

Graduation Requirements

Students are entitled for graduation upon taking a total of 120 ECTS over four semesters, with 30 ECTS each semester, completing their professional internships and having a grade-point average of at least 2.00 over 4.00-point system.

Occupational Profiles of Graduates

Graduates of Tourism and Travel Services program have the opportunity to be employed in all departments of Group A, B, and C travel agencies. At the same time, our graduates have the opportunity to become founders and managers of their own travel agencies. Our students have the chance to be employed in airline companies, airport ground handling operations, yachting and marina operations, tourism offices and front office departments of hotels.

Access to Further Studies

Candidates who successfully complete associate degree program are entitled to take undergraduate education upon taking sufficient points in the relevant point type in Vertical Transfer Examination(DGS), that is held by ÖSYM (Measuring, Selection and Placement Center). In DGS, the graduates of this program can choose programs such as Tourism Management, Travel Management, Tourist Guidance and Travel Management and Bsusiness.

Mode of Study

Associate Degree

Programme Director

Asist Prof.Dr. Ali TÜRKER

ECTS Coordinator

Asist Prof.Dr. Ali TÜRKER

Course Structure Diagram with Credits

1. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
ATB1801 ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I Required 2 0 2
BRY1803 PROTOCOL AND SOCIAL RULES OF CONDUCT Elective 2 0 3
RTV1801 COMMUNICATION Required 2 0 3
SGP1803 ENVIRONMENTAL PROTECTION Elective 2 0 3
TDB1801 TURKISH LANGUAGE I Required 2 0 2
TOİ1801 GENERAL TOURISM Required 3 0 4
TOİ1803 FRONT OFFICE SERVICES Elective 2 0 3
TSH1001 The receiver (incoming) AGENCY Required 2 1 5
YDB1801 ENGLISH I Required 2 0 2
İŞY1801 BUSINESS MANAGEMENT I Required 3 0 3
       
1. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
MUH1804 AGENCY ACCOUNTING Required 3 0 3
MUH1806 GENERAL ACCOUNTING I Elective 3 0 3
TOİ1806 HOTEL MANAGEMENT Elective 2 0 3
TSH1002 TICKETING Required 1 1 2
TSH1004 RESERVATION Required 1 1 2
TSH1006 TOUR OPERATING AND TRAVEL AGENCY Required 2 1 3
TSH1498 VOCATIONAL TRAINING (30 working days) Required 0 0 8
TSH1502 GUEST COMMUNICATION Elective 2 0 3
İŞY1804 BUSINESS MANAGEMENT II Required 2 0 3
İŞY1816 QUALITY MANAGEMENT SYSTEMS Elective 2 0 3
       
2. Year - 1. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
BRY2801 FILING AND ARCHIVING Elective 2 0 3
MUH2803 COST ACCOUNTING Elective 2 1 3
PZR2809 MARKETING OF TOURISM Required 3 0 3
PZR2815 SALES MANAGEMENT Elective 3 0 3
TOİ2805 ORGANIZATION OF CONGRESS AND SEMINAR Required 2 1 3
TOİ2807 ECONOMY OF TOURISM Required 2 0 3
TSH2001 VOCATIONAL FOREIGN LANGUAGE I Required 2 1 3
TSH2003 PHYSICAL GEOGRAPHY OF TURKEY Required 2 1 3
TSH2005 ANATOLIAN CIVILIZATIONS Required 2 0 3
TSH2007 TICKETING AUTOMATION Required 2 1 3
TSH2501 OCCUPATIONAL SAFETY AND WORKER HEALTH Elective 1 1 3
İŞY2803 HUMAN RESOURCES MANAGEMENT Elective 2 0 3
       
2. Year - 2. Term
Course Unit Code Course Unit Title Course Type Theory Practice ECTS Print
PZR2804 CUSTOMER RELATIONSHIP MANAGEMENT Elective 2 0 3
SGP2802 FIRST AID Elective 2 0 3
TOİ2806 TOURISM LEGISLATION Elective 2 0 3
TSH2004 Required 3 1 7
TSH2006 Required 2 1 3
TSH2008 ADVERTISING Required 2 0 2
TSH2502 PROFESSIONAL ETHICS Elective 1 1 3
TSH2504 Elective 2 0 3
TSH2798 VOCATIONAL TRAINING (30 working days) Elective 0 0 9
YDB2002 VOCATIONAL FOREIGN LANGUAGE II Required 2 1 3
İŞY2804 WORK AND SOCIAL SECURITY LAW Elective 2 0 3
İŞY2816 RESEARCH AND REPORT PREPARATION TECHNIQUES Required 2 0 3
       
 

Evaluation Questionnaires

Course & Program Outcomes Matrix

1. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17
ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I                 
PROTOCOL AND SOCIAL RULES OF CONDUCT                 
COMMUNICATION                 
ENVIRONMENTAL PROTECTION                 
TURKISH LANGUAGE I                 
GENERAL TOURISM55555444441143334
FRONT OFFICE SERVICES                 
The receiver (incoming) AGENCY                 
ENGLISH I                 
BUSINESS MANAGEMENT I22222323341122441
                  
1. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17
AGENCY ACCOUNTING5554 443131111115
GENERAL ACCOUNTING I                 
HOTEL MANAGEMENT                 
TICKETING                 
RESERVATION                 
TOUR OPERATING AND TRAVEL AGENCY54444444444444444
VOCATIONAL TRAINING (30 working days)                 
GUEST COMMUNICATION                 
BUSINESS MANAGEMENT II                 
QUALITY MANAGEMENT SYSTEMS                 
                  
2. Year - 1. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17
FILING AND ARCHIVING                 
COST ACCOUNTING                 
MARKETING OF TOURISM                 
SALES MANAGEMENT                 
ORGANIZATION OF CONGRESS AND SEMINAR                 
ECONOMY OF TOURISM                 
VOCATIONAL FOREIGN LANGUAGE I                 
PHYSICAL GEOGRAPHY OF TURKEY                 
ANATOLIAN CIVILIZATIONS23333131241114111
TICKETING AUTOMATION                 
OCCUPATIONAL SAFETY AND WORKER HEALTH                 
HUMAN RESOURCES MANAGEMENT32223243241131551
                  
2. Year - 2. Term
Ders AdıPy1Py2Py3Py4Py5Py6Py7Py8Py9Py10Py11Py12Py13Py14Py15Py16Py17
CUSTOMER RELATIONSHIP MANAGEMENT                 
FIRST AID                 
TOURISM LEGISLATION                 
 55555444441132235
 44444445454154445
ADVERTISING                 
PROFESSIONAL ETHICS                 
                  
VOCATIONAL TRAINING (30 working days)                 
VOCATIONAL FOREIGN LANGUAGE II                 
WORK AND SOCIAL SECURITY LAW                 
RESEARCH AND REPORT PREPARATION TECHNIQUES                 
                  
 

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