Qualification Awarded

Students are entitled to have an undergraduate certificate/diploma who are succesfully complete programme courses (total 120 ECTS) and achieve at least 2.00 GPA from 4.00 grade system.

Specific Admission Requirements

Admission to the school is arranged within the framework of Turkish Higher Education Council Law and decisions. Students are admitted to the school in accordance with the (DGS) results determined by the Student Selection and Placement Center (ÖSYM) in Ankara. Documents required for the registration; 1 – High school diploma or its equivalent, 2 - Associate diploma 3 - Student placement examination result determined by the Student Selection and Placement Centre (ÖSYM) .

Qualification Requirements

For graduation, it is required to pass all courses in the programme (120 ECTS), have a GPA of at least 2.00, complete the graduation dissertation successfully and complete 20 work-day internship in tourism firms

Recognition of Prior Learning

Recognition of prior non-formal and in-formal learning is at the beginning stage in Turkish Higher Education Institutions. Exams of exemption are organised at the start of each year at the University for the courses of English Language and Computer Skills. The students who have completed the proficiencies for these courses on his/her own or through other means, and believe that they have achieved the learning outcomes specified are given the right to take the exemption exam. The students who achieve a passing grade from these exams are held exempt from the related course in the curriculum.

History

Muğla Sıtkı Koçman University, School of Tourism and Hospitality Management was established in 1992 and has been providing tourism education since 2001-2002 academic year. After one year voluntary extensive English language instruction, the school gives four year tourism education leading to a Bachelor of Arts degree in tourism and hotel administration. A compulsory industrial training period of 40 work days is also a part of the study. School of Tourism and Hospitality Management has three departments; Department of Hospitality Management, Department of Travel Management, and Department of Food and Beverage Management. The school also offers programs Distance Education Since 2012

Profile of the Programme

The curricula aim to train qualified staff administrative personal for tourism industry by supplying contemporary, scientific and quality education and training based on universal and scientific principles.

Program Outcomes

1-	It has comprehensive and systematic knowledge of concepts, theories, principles and phenomena in its field and in close disciplines.

2-	It has knowledge of Internal and external environmental factors of the organizations in the field, relationships and interactions between departments of the organizations, politics and strategies of the organizations.

3-	It has knowledge of legal regulations, occupational standards and practices in its field.

4-	It performs planning, organizing, coordinating, directing and controlling functions related to the field.

5-	It analyzes the service delivery processes related to the field, plans, implements, audits and restructures and improves the service processes when necessary.

6-	Uses service delivery policies and strategies related to the field, performs, audits, develops and evaluates service processes in a satisfactory manner to the consumer, finds solutions to problems that affect the service process and develops and uses consumer satisfaction measurement tools.

7-	Performs projects and research plans using appropriate research methods in relation to issues and issues related to the field, and presents the results in a clear and understandable way

8-	Define, use and maintain the physical environment, tools and technologies related to the field

9-	It analyzes the information by using the techniques known in the field related to the problems related to the field, evaluates the different options with a critical approach in solving the problems and solves the unpredictable and complex problems.

10-	Follows developments and applications related to the field and uses them in practice.

11-	Work as team member, take responsibility and direct team.

12-	Manage occupational and technic activities or projects with associates in the field in unexpected situation.

13-	Communicate as written and verbal in a foreign language (“European Language Portfolio Global Scale”, Level B1)

14-	Use computer software, IT and CT technologies (ECDL-A“European Computer Driving Licence”, Advanced Level)

15-	Depend on ethical values with associates in the field and have social responsibility.

Exam Regulations & Assesment & Grading

% 40 percent of the midterm grade and % 60 percent of the final exam grade add up to the overall passing grade. Students are required to take a mid-term examination and/or complete other assigned projects/homework during the semester and, additionally, are required to take a final examination and/or complete a final project for course evaluation.The assessment for each course is described in detail in “Individual Course Description”. The midterm examinations are compacted and given in the 8th week of the semester. In addition to midterm examinations and other work, students are required to take a final examination. Final examinations are held at the appropriate place and hour as decided. Forty percent of the midterm grade and sixty percent of the final exam grade add up to the overall passing grade. Students must attend classes, practices and examinations. Students' attendance is followed by the Instructor of the course. Scores Mid-term/Final Grades Coefficient 90-100 AA 4; 85-89 BA 3,5; 80-84 BB 3; 75-79 CB 2,5; 70-74 CC 2; 65-69 DC 1,5; 60-64 DD 1; 50-59 FD 0,5; 49 and below FF 0

Graduation Requirements

For graduation, it is required to pass all courses in the programme (120 ECTS), have a GPA of at least 2.00, complete the graduation dissertation successfully and complete 20 work-day internship in tourism firms.

Occupational Profiles of Graduates

The graduates have plenty of career opportunities both in Turkey where the tourism industry is growing rapidly and worldwide. Graduates’ employment areas ? In lodging businesses; graduates can work as hotel manager, front office manager, food and beverage manager, bar manager, restaurant supervisor, waiter, front office supervisor, receptionist, housekeeping manager, housekeeping supervisor, etc. ? In the Ministry of Tourism, graduates can work as inspector, and in various positions in the Ministry, as well as in the tourism establishments run by government ? Successful students can follow an academic career. ? Since the students receive education on service industry, they can work in the service businesses as manager, bank officer, etc. If they get a masters degree in educational sciences, they can work as vocational teachers.

Access to Further Studies

The graduates holding Bachelor’s Degree are eligible to apply to Master’s Degree programmes provided that a valid point of ALES examination and a sufficient level of foreign language knowledge.

Mode of Study

Bachelor

Programme Director

Associate Prof.Dr. Hüseyin ÇEKEN

ECTS Coordinator

Associate Prof.Dr. Hüseyin ÇEKEN

Course Structure Diagram with Credits

1. Year - 1. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
ENF1801	USE OF BASIC INFORMATION TECHNOLOGY	Required	4	0	3
KON1003	GENERAL TOURISM	Required	2	0	3
TDB1801	TURKISH LANGUAGE I	Required	2	0	2
YDB1823	ENGLISH I	Required	8	0	8
İKT1815	INTRODUCTION TO ECONOMICS I	Required	3	0	5
İŞL1803	INTRODUCTION TO MANAGEMENT SCIENCE	Required	3	0	5
İŞL1809	GENERAL ACCOUNTING	Required	3	0	4

1. Year - 2. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
KON1002	Hospitality Management Accounting APPLICATIONS	Required	3	0	5
KON1008	BEHAVIORAL SCIENCE	Required	3	0	5
KON1506	FRONT OFFICE MANAGEMENT	Elective	2	0	5
SYH1912	TOURISM POLICY AND PLANNING	Elective	2	0	5
SYH1914	TOURISM AND ENVIRONMENT	Elective	2	0	5
TDB1802	TURKISH LANGUAGE II	Required	2	0	2
YDB1824	ENGLISH II	Required	8	0	8
YİŞ1904	CATERING SERVICE PRACTICES	Elective	2	0	5
İKT1810	INTRODUCTION TO ECONOMICS II	Required	3	0	5

2. Year - 1. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
ATB2801	ATATURK'S PRINCIPLES AND REVOLUTION HISTORY I	Required	2	0	2
KON2003	Hospitality MANAGEMENT Accounting	Required	3	0	5
KON2005	HOSPITALITY MANAGEMENT I	Required	3	0	5
KON2901	Congress and Fair Management	Elective	2	0	5
KON2903	USE OF PACKAGE PROGRAMS IN HOSPITALITY MANAGEMENT	Elective	2	0	5
SYH2801	GENERAL MARKETING	Required	3	0	5
SYH2905	TURKEY TOURISM GEOGRAPHY	Elective	2	0	5
SYH2907	MARINE TOURISM	Elective	2	0	5
YDB2823	ENGLISH III	Required	8	0	8
YİŞ2909	BAR APPLICATIONS AND MANAGEMENT	Elective	2	0	5
İŞL2903	BUSINESS MATHEMATICS	Elective	2	0	5

2. Year - 2. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
ATB2802	ATATURK'S PRINCIPLES AND REVOLUTION HISTORY II	Required	2	0	2
HEM2904	HEALTH AND FIRST AID	Elective	2	0	5
KON2008	VOCATIONAL TRAINING	Required	5	0	5
KON2010	THE COURSE OF MANAGEMENT AND ORGANIZATION IN HOTEL BUSINESSES	Required	3	0	5
KON2510	FLOOR SERVICES MANAGEMENT	Elective	2	0	5
KON2512	COMMUNICATION AND CUSTOMER RELATIONS IN TOURISM MANAGEMENT	Elective	2	0	5
KON2514	USE OF PACKAGE PROGRAMS IN HOSPITALITY MANAGEMENT II	Elective	2	0	5
SYH2802	MARKETING OF TOURISM	Required	3	0	5
YDB2824	ENGLISH IV	Required	8	0	8
YİŞ2904	CATERING MANAGEMENT I	Elective	2	0	5

3. Year - 1. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
KAY3907	FUNDAMENTALS OF LAW	Elective	3	0	5
KON3501	FINANCIAL MANAGEMENT IN TOURISM MANAGEMENT	Elective	3	0	5
KON3503	COMMERCIAL LAW	Elective	3	0	5
KON3505	Human Resources Management in Tourism Management	Elective	3	0	5
KON3507	THE COURSE OF MANAGEMENT AND ORGANIZATION IN HOTEL BUSINESSES	Elective	3	0	5
KON3509	FINANCIAL MANAGEMENT IN TOURISM ENTERPRISES	Elective	3	0	5
KON3511	ENTERPRENEURSHIP IN TOURISM	Elective	3	0	5
PSİ3901	SOCIAL PSYCHOLOGY	Elective	3	0	5
SYH3905	ECONOMY OF TOURISM	Elective	3	0	5
SYH3907	TOURISM ECONOMICS	Elective	3	0	5
YDB3801	VOCATIONAL ENGLISH I	Required	6	0	7
YDB3803	GERMAN I	Required Elective	3	0	3
YDB3805	FRENCH I	Required Elective	3	0	3
YDB3807	RUSSIAN I	Required Elective	3	0	3
YİŞ3901	METHODS OF MAKING FOOD	Elective	3	0	5
YİŞ3903	CULTURE OF TURKISH CUISINE	Elective	3	0	5
YİŞ3905	CULTURE OF TURKISH CUISINE	Elective	3	0	5
İŞL3515	BRAND MANAGEMENT	Elective	3	0	4

3. Year - 2. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
KON3004	RESEARCH METHODS IN TOURISM	Required	3	0	5
KON3010	VOCATIONAL TRAINING	Required	5	0	5
KON3502	SMES IN TOURISM	Elective	3	0	5
KON3504	PRODUCT DIVERSIFICATION IN TOURISM	Elective	3	0	5
KON3908	PRODUCT DIVERSIFICATION IN TOURISM	Elective	3	0	5
SYH3902	TOURISM LEGISLATION	Elective	3	0	5
SYH3904	EUROPEAN UNION AND TOURISM	Elective	3	0	5
SYH3906	CONSUMER BEHAVIOUR IN TOURISM	Required Elective	3	0	5
SYH3910	EUROPEAN union AND TOURISM	Elective	3	0	5
SYH3912	CONSUMER BEHAVIOUR IN TOURISM	Elective	3	0	5
YDB3802	VOCATIONAL ENGLISH II	Required	6	0	7
YDB3804	GERMAN II	Required Elective	3	0	3
YDB3806	FRENCH II	Required Elective	3	0	3
YDB3808	RUSSIAN II	Required Elective	3	0	3
YİŞ3902	INTERNATIONAL COOKERY	Elective	3	0	5
YİŞ3904	BANQUET AND ACTIVITY MANAGEMENT	Elective	3	0	5

4. Year - 1. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
KON4001	STRATEGIC MANAGEMENT IN TOURISM MANAGEMENT	Required	3	0	5
KON4501	INVESTMENT PROJECT ANALYSIS IN TOURISM MANAGEMENT	Elective	3	0	5
KON4505	DECORATION IN HOSPITALITY MANAGEMENTES	Elective	3	0	5
KON4507	RETURN MANAGEMENT IN TOURISM ENTERPRISES	Elective	3	0	5
KON4509	Innovation Management in Tourism Business	Elective	3	0	5
KON4511	CURRENT MANAGEMENT METHODS IN TOURISM BUSINESS	Elective	3	0	5
KON4513	E- Commerce in Tourism	Elective	3	0	5
SYH4901	Quality Management in Tourism Enterprises	Elective	3	0	5
SYH4905	TOURISM SOCIOLOGY	Elective	3	0	5
SYH4909	World Tourism Geography	Elective	3	0	5
SYH4917	WORLD TOURISM GEOGRAPHY	Elective	3	0	5
SYH4919	QUALITY MANAGEMENT IN TOURISM ENTERPRISES	Elective	3	0	5
SYH4921	TOURISM SOCIOLOGY	Elective	3	0	5
YDB4801	VOCATIONAL ENGLISH III	Required	6	0	7
YDB4803	GERMAN III	Required Elective	3	0	3
YDB4805	FRENCH III	Required Elective	3	0	3
YDB4807	RUSSIAN III	Required Elective	3	0	3
ÇEİ4901	WORK AND SOCIAL SECURITY LAW	Elective	3	0	5
İŞL4905	COMMERCIAL LAW	Elective	3	0	5

4. Year - 2. Term

Course Unit Code	Course Unit Title	Course Type	Theory	Practice	ECTS
KON4004	INTERNATIONAL ACCOMODATION MANAGEMENT	Required	3	0	5
KON4502	CAREER MANAGEMENT IN TOURISM ENTERPRISES	Elective	3	0	5
KON4504	ORGANIZATIONAL BEHAVIOUR IN TOURISM ENTERPRISES	Elective	3	0	5
KON4506	HOSPITALITY MANAGEMENT MARKETING AND SALE DEVELOPMENT	Elective	3	0	5
KON4508	HOSPITALITY MANAGEMENT CUSTOMER AND OCCUPATIONAL SAFETY	Elective	3	0	5
KON4510	CURRENT ISSUES IN TOURISM	Elective	3	0	5
KON4512	RURAL AREA DEVELOPMENT AND RURAL TOURISM	Elective	3	0	5
KON4514	DISABILITY AND TOURISM	Elective	3	0	5
KON4516	Disability and Tourism	Elective	3	0	5
REK4904	RECREATION AND ANIMATION IN TOURISM MANAGEMENT	Elective	3	0	5
SYH4902	Current Issues ın Tourism	Elective	3	0	5
SYH4904	ETHICS IN TOURISM ENTERPRISES	Elective	3	0	5
SYH4906	Sustainable Tourism	Elective	3	0	5
SYH4910	SUSTAINABLE TOURISM	Elective	3	0	5
YDB4802	VOCATIONAL ENGLISH IV	Required	6	0	7
YDB4804	GERMAN IV	Required Elective	3	0	3
YDB4806	FRENCH IV	Required Elective	3	0	3
YDB4808	RUSSIAN IV	Required Elective	3	0	3
İKT4902	ECONOMICS OF TURKEY	Elective	3	0	5

Evaluation Questionnaires

Course & Program Outcomes Matrix

0 - Etkisi Yok, 1 - En Düşük, 2 - Düşük, 3 - Orta, 4 - Yüksek, 5 - En Yüksek